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Refund Policy

Refunds

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Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

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Return Shipping

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Customers are responsible for return shipping costs unless the return is due to our error, such as receiving a defective or incorrect item.

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Exchanges

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We only replace items that are defective or damaged. If you need an exchange, please contact us to arrange the replacement.

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How to Start a Return

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To request a return, please contact us with your order number and the reason for your return. We will provide instructions for returning your item.

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Questions

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If you have any questions about our Return Policy, please contact us through our website or customer support page.

Brian Sharp Counseling LLC

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Please note that visiting or subscribing to Brian Sharp Counseling, LLC does not constitute a counseling relationship. By using this website, you agree to hold harmless Brian Sharp Counseling, LLC and its representatives from any liability in connection with any decisions you may make in connection with your use of this website. If you are currently experiencing a mental health emergency, please do not use this website and instead contact 911, 988 or your nearest hospital emergency room for assistance.

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Online therapy and counseling services available in Texas, Florida, Connecticut, New York and the United Kingdom.

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Texas Consumer Notice (HB 4224):
Texas counseling clients may request copies of their health care records directly from this practice. This practice is regulated by the Texas Behavioral Health Executive Council (BHEC): https://bhec.texas.gov/contact-us/. Consumers may also file complaints through the Texas Attorney General’s Consumer Protection Office: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

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Note: As an Amazon Associate I earn from qualifying purchases.​

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